The Roofing Repair Process
Diagnosing a repair on a roof can be a tricky thing. The place where there is water entering the building is usually not directly below the place where the actual leak occurs. The water could be coming in from flashings, pipe details, gutter edges, etc. Here at C.D. Northwest we also know that sometimes you are on a budget and you need the leak fixed rather than a full new roof put on. Other times, it is just a simple flashing failure, and repairing the leak can allow for another five years of life out of the roof.
Our repair estimates are just that -- best guesses as to where it is leaking. There is no way that we can guarantee to stop the leak. If our first attempt does not work, we will come back and try to stop the leak again. Obviously, if there is more material cost involved, the price will be raised, but we will get you a rough estimate of what the repair cost will be so you are not surprised at the end of the work. If it still leaks, we will come back a third time and attempt to stop the leak. If after three tries we can not stop the leak, it will be time to reroof. If despite our best efforts to stop the leak, we are forced to reroof, we will refund 50% of the total repair cost to the cost of the roof job. This is especially pertinent on shake and flat roofs, where once the roof starts to go, it goes in a hurry. In that type of situation we may stop one leak, but it could be leaking in multiple spots and draining to one point into the building.